Frequently Asked Questions (FAQs)
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How do I place an order? You can place an order on our website by selecting the products you wish to purchase and adding them to your cart. Once you have finished shopping, proceed to checkout, and enter your shipping and payment information.
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How can I pay for my order? We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments through PayPal.
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How long will it take to receive my order? Delivery times vary depending on your location and shipping method selected. Our standard shipping option typically takes 3-7 business days to arrive, while express shipping takes 1-2 business days. Free shipping on orders over $50 typically takes 3-7 business days to arrive.
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Can I track my order? Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.
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What is your return policy? We offer a hassle-free return policy for products that are unused, unopened, and in their original packaging within 30 days of purchase. Please contact our customer service team to initiate a return.
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Do you offer international shipping? At this time, we only offer shipping within the United States.
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Are your products safe and effective? We work with reputable manufacturers who use high-quality ingredients and follow strict quality control standards. Our products are lab-tested and certified to ensure their potency, purity, and safety. However, we recommend consulting with a healthcare professional before taking any supplements or vitamins.
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How can I contact customer service? You can contact our customer service team by emailing us at support@daphns.com or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.